Mission:
OSA's mission is to be the premier provider of orthopaedic surgery in the Upper Peninsula of Michigan. We seek to improve the quality of life for our patients by addressing their specific orthopaedic needs. We strive to be known by how well we help our patients, for the integrity by which we conduct our business, and for the respect we show our patients, peers, co-workers, and vendors.
Guiding Principles:
OSA operates under the following guiding principles:
Excellence: We value excellence. This high standard enables us to promise and deliver excellence to our patients.
Quality: Our work must be of the highest quality. How well we exceed our patient's expectations is the measure of our success.
Integrity: We value moral and ethical dedication, personal responsibility, and honorable principled actions. All our patient and business interactions are to be conducted in a professional, ethical manner, and all employees must adhere to the highest ethical standards.
Attitude: We have a "can do" attitude. Bounded only by ethical principles, we do whatever it takes, making whatever adjustments are necessary, to get the job done for OSA and our patients.
Respect: Our employees are our greatest assets. We value the contribution of every employee in an environment that offers equal opportunity for all. We seek the best, brightest, most dedicated people for OSA, and we consider the responsibility of hiring to be one of management's most important duties.
Loyalty: We value loyalty to our patients, to our co-workers, and to OSA.
Knowledge: Medical technologies, standards, and governmental regulations change quickly. We must continuously enhance our knowledge through continuing education to ensure our practices are based on leading-edge technology and full government compliance.
Commitment: We are committed to meeting our patient's medical needs and challenges, supporting our peers and co-workers, and serving our employees.
